Open Positions

Following list displays our current required positions. This list will update regularly.

Job title:
Infrastructure / Devops Engineer
Reports to:
Reported to by:
Summary of post
An exciting opportunity to lead the DevOps and infrastructural related activities within the business. Our Engineering team is seeking a talented and outgoing DevOps Engineer to assist our programming team, designing and implementing pipelines, architecture and resiliency to our platforms, which predominantly hosted in AWS. The ideal candidate would be a friendly outgoing person with a passion for automation and learning about the latest techniques in the field to deliver solid, optimised and secure environments for programmers to leverage and the business to grow with.

Key accountabilities
Continually design and implement improvements of Continuous Delivery, automation pipelines, and security solutions using modern architecture patterns.
Aid and drive Kubernetes related architecture, including aiding the adoption of Spinaker, Istio, Kibana, Logstash and other associated tooling, providing resiliancy around this.
Working with AWS Cloud Formation and a host of other standard cloud tooling to automate and continuously improve on the development lifecycle.
Provide monitoring, backups and security related expertise and implementations.
A solid understanding of networking and Linux administration.
To keep yourself informed and up to date in your areas of expertise and to actively share your knowledge with other colleagues.
To provide occasional support to clients encountering network issues where escalation occurs.

Additional information
The role will also be expected to:
Act as a technical authority on infrastructure, tooling and closely work with the programming team to prevent anti-patterns early in the development life cycle.
Propose and enact improvements to the architecture on a proactive basis (self motivated).
Deliver standards compliant code.

Preferred Qualifications / Experience
Applicant possessing any of the following will have a distinct advantage:
3+ years experience as DevOps / Build and 1+ years SecOps Engineer with maturity to help, define and automate processes.
Experience writing shell scripts (Bash), Python and PowerShell for setting up baselines, branching, merging, and automation processes across the environments using GIT etc.
Deliver standards compliant code.
Experience working with DevOps pipeline related tooling like Docker, Kubernetes for continuous integration and for end-to-end automation for all build and deployments.
Experience in Istio, Spinnaker and Micro Services architectures.
Conceptual knowledge in DevSecOps and Integration in Quality gates, Shift Left strategy.
Knowledge in Static Security application testing Dynamic Security Application testing (SAST and DAST)
Web/Cyber Security and OWASP Knowledge.
Knowledge of Data Security is added advantage
Experience with any SecOps tools such as Veracode, HP Fortify, ZAP, Nessus, BlackDuck, and VAPT tools
Strong understanding of AWS Services like EC2, S3, RDS, Route 53, CloudWatch, Opsworks, Lambda, build/release tools – Code Commit, Code Deploy and Code Pipeline.
Strong Analytical skills
Friendly open and positive attitude.

Job Types: Full-time, Permanent
Salary: £40,000.00 to £60,000.00 /year
DevOps: 3 years (Preferred)
Job Title: Customer Success Manager
Location: Glasgow
Employment Status: Permanent

Business Context
The Customer Success Manager is responsible for all post-care support to Odro’s customers, ensuring successful implementation of Odro products and services after the point of sale. Customer success and retention are pivotal to the Odro business model and the Customer Success Manager will play a vital role in driving the customer experience.

Summary of Role:
Delivery of robust customer implementation programmes to ensure maximum uptake and success of Odro’s products and services. Training and troubleshooting are a vital part of helping our customers navigate their Odro adoption journey and the Customer Success Manager is accountable for building the relationships needed to ensure our products are fully embraced by our customers. Additionally,the Customer Success Manager will be responsible for Account Management, ensuring regular contact and support, and cross-selling new products and services where appropriate.

Nature and Scope:
Responsible for customer implementation from the end of the sales process.
Partner with the Sales team to ensure a smooth handover and transition into Customer Success Troubleshoot any potential issues with Odro products during and after implementation
Training of products and services including group sessions and train the trainer.
Ownership and accountability for the Odro customer experience
Develop training plans and schedule refresh courses to ensure customer success with Odro products
Account Management - creating schedules for regular client contact, monitor client usage and ensure all features are highlighted
Accountable for customer retention and cross-selling new Odro products and services
Act as a “Brand Amplifier” across Social Media channels to market Odro’s services

Candidate Requirements:

Ability to train customers in best use and adoption of Odro products and services
Strong customer service skills
Knowledge of Account Management techniques
Ability to confidently sell new and existing Odro products and services
Presentation skills
Knowledge of the Odro products
Comfort working to KPI’s

Willingness to be flexible and support business operations
Experience in customer success
Open to change and able to suggest improvements to process
Personal Characteristics
A growth mind-set.
Fun but credible.
Ability to challenge a clients mindset
Ability to respond and not react
Solution led, not problem led

Job Type: Full-time
Salary: £25,000.00 to £30,000.00 /year
Job Title: Head of Operations & People
Location: Glasgow
Employment Status: Permanent

Business Context
Odro are looking for a Head of Operations & People to build operational excellence into the business during a period of significant growth. Reporting to the CEO, the Head of Operations & People will create credible strategies for maturing Odro’s systems and processes to keep pace with business growth. The Head of Operations & People will be the organisational people lead with full ownership over the people strategy and the creation of a high performing culture that aligns with Odro’s business goals. 

Summary of Role:
The Head of Operations & People will ensure that the business is operating to its full potential and will build commercial value through the creation of an operating model that aligns fully with business objectives. This hands-on role will require leadership experience and the ability build the operations function from the ground up. The Head of Operations and People will assume leadership over HR, Finance and Compliance within the organisation and should have a strategic mindset for growing the Operations function and the Odro business.

Nature and Scope:
Build and deliver effective operational strategies that align with business goals and objectives
Own the People Strategy and drive a high-performance culture through effective HR processes
Creation of KPI’s to drive success within the Operations team and the business
Lean, continuous improvement and change management including project management.
Manage operational risk including carrying out risk assessments
Ownership and optimisation for all business operating systems and technologies
Ownership of all Third-Party supplier relationships and management
Support, lead and motivate the operations team to achieve success
Coach and mentor line managers and business leaders on performance and development
Ensure all activities are carried out in accordance with all statutory requirements and company policies including, but not limited to, Health and Safety, Quality Assurance, and Employment Legislation
Oversight and managing sign-off of payroll and expenses processes
Ownership of business governance in HR, Finance and Operations
Candidate Requirements
Leadership and management experience
Extensive Operations experience
Deep knowledge of HR and Operational processes
Commercially astute and an understanding of how to manage growth and change
Ability to analyse data, problem solve and make decisions confidently
Ability to engage and build trust with people at all levels
Willingness to be strategic and hands-on when required
Stakeholder management skills in order to effectively work across all functions
Experience of optimising business process and technology to achieve success
Knowledge of Project Management 

Previous experience of working in Start-Ups would be advantageous
Willingness to travel to support Odro’s location strategy
An agile working method
Understanding of the agency recruitment market would be advantageous
Willingness to growth and develop into more senior role

Personal Characteristics
Gravitas and the ability to influence at all levels
Outstanding communication skills
Customer Focused
Authentic & Trustworthy
Human and able to connect with others
Apply below by submitting your CV.
Job Title: Head of Marketing
Location: Glasgow
Employment Status: Permanent
Business Context

The Head of Marketing will build our brand and oversee the delivery of Odro’s exciting marketing activities. This pivotal role combines online and offline marketing activities, as well as the management of Odro’s communication strategy. The Head of Marketing will have the skills to enhance Odro’s online and offline presence, including interacting with customers, promoting brand-focused initiatives and engaging content, and expanding opportunities for revenue through online channels. It will also include the strategy around curation of content to distribute through existing channels, and offline activities such as our events across the country.

Summary of Role:
Delivering end-to-end marketing support to the business in partnership with Odro’s internal and external stakeholders. Working as part of the Odro Senior Leadership Team, to define and grow the Odro brand via events, online webinars, social media and building a platform of content that provide market exposure for the Odro business.
Lead the marketing team to produce the desired business results by setting and following effective strategy, and aligning budgets appropriately.

Support revenue growth by aligning the marketing strategy with the business goals and publicising the services offered by Odro to our customers. Building on Odro’s unique product to drive market differentiation and enhance Odro’s position as a leading player in the world of video technology for recruitment agencies. This role will require a high level of organisation and drive to deliver Odro’s ambitious marketing agenda as the business goes through a significant period of growth and change.

Nature and Scope:
Create marketing and social media campaigns and strategies alongside the existing team, including budget planning, content curation, and implementation schedules
Ensure brand consistency in marketing and social media messages by working with stakeholders to define and implement agreed content
Collect customer data and analyses interactions and uses this information to create comprehensive reports and improve future marketing strategies and campaigns
Reports progress to senior leaders including CEO in the Odro business
Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, LinkedIn, Twitter, Youtube and Instagram
Researches and monitors market trends and disruptive practice that delivers competitive advantage for Odro
Promotes the use of video marketing to align and sell Odro products
Creates a compelling events agenda that aligns with Odro’s growth strategy
Assumes overall responsibility for marketing lead generation
Leadership of the existing marketing team, including Digital Marketer and Photographer/Videographer.
Report on weekly and monthly cost benefits within the marketing department

Candidate Requirements: **
Experience of leading a Marketing team
Experience curating Marketing & Communication content
Data reporting and Analysis
Laser focus on revenue generation through inbound leads.

Degree in Marketing or Events (not essential)
Willingness to undertake further personal development, training & certifications
Web Design and Strategy experience (not essential)

Personal Characteristics
Outstanding communication skills
Gravitas and ability to influence all levels in the company
Energy and Drive - willing to commit getting the job done no matter the challenges
A keen learning mentality
Creative Problem-Solver

Job Types: Full-time, Permanent
Salary: £40,000.00 to £50,000.00 /year
Job Title: Enterprise Sales Director
Location: London (with regular travel)
Employment Status: Permanent

Business Context
Odro are looking for an Enterprise Sales Director (ESD) with gravitas to join the business during a period of significant growth. Reporting to the CEO, the Enterprise Sales Director will assume ownership for the Sales function and will create the organisations strategy for growing its market share amongst enterprise level customers. Odro’s growth plans are ambitious and the growth of Enterprise level clients is a key pillar of our mission to become the go-to technology platform for all recruitment agencies, globally.  

Summary of Role:
The Enterprise Sales Director will lead and coach Odro’s talented Sales function and assume full accountability for building the organisations Sales strategy at Enterprise level. This hands-on role will require leadership experience and the ability build the strategies for delivering rapid Enterprise-level growth in Odro’s customer base. The role will also oversee the delivery of all Sales activity for SME-level customers with the support of 1 direct report who will assume responsibility for SME Sales.

Nature and Scope:
Passionately lead, drive and deliver Odro’s Sales Enterprise strategy and new business growth model, globally
Lead and manage the Sales team in achieving individual, team, and organisational KPIs and Goals
Create and drive new and strategic go-to-market plans to meet company growth and market share goals
Drive strategic customer deals and accounts to six-figure victories
Assess and monitor new business planning and execution to deliver maximum revenue potential
Provide strategic leadership for the Enterprise Sales team including sales forecasting, territory assignments, sales coaching and commission planning
Coach the Sales teams by helping structure sales opportunities and deals; further assist with selling activities as appropriate and ensure the sales team is working collaboratively with Operations, Technology and Customer Success
Stay ahead of industry trends, competitive activity, and client opportunities; Attend trade shows, industry events, and conferences
Create and manage short-term and long-term business plan getting hands-on when necessary
Candidate Requirements
Proven ability to generate and develop Sales Enterprise Opportunities
Deep knowledge of Sales methodologies and changing 
Proven history of building and leading a team through scalable processes and results
Experience of coaching team members and optimising performance levels
Ability to see the long-term strategy and lead from the front, getting hands-on when needed
Experience in recruitment agency market & technology platforms 
Appetite for travel

Previous experience of working in Start-Ups would be advantageous
An agile working method

Personal Characteristics
Gravitas and the ability to influence at all levels
Outstanding communication skills
Customer Focused
Authentic & Trustworthy
Human and able to connect with others
Job Title: Sales Executive
Location: Glasgow
Employment Status: Permanent

Business Context
Odro’s Sales Executive is a business development specialist that supports the growth of our customer base. As Odro grows its market share in the video technology and recruitment space, our customer base will grow and diversity through the activity delivered by our Sales Executive. The work location will be based out of Glasgow but requires regular UK and International Travel.
Summary of Role:
Engaging new clients with the Odro brand to open commercial opportunities and relationships that align with Odro’s product and service offering. The role combines strong Subject Matter Expertise in recruitment practice and business development along with the ability to continuously exceed robust sales targets.

Nature and Scope:
Act as an SME in all aspects of Odro’s product and services to new customers
Deliver Sales based on self-generated leads within a defined territory
Deliver annualised sales in line with agreed Odro targets
Research and Identification of potential customers that align with Odro’s growth strategy
Initial engagement with customers and new business opportunities
Delivery of detailed capability statements on the full range of Odro services
Negotiation and confirmation of Terms of Business for new business up to enterprise level
Work in partnership with Customer Success to ensure best possible initial service provision
Provide full comprehensive handover to the Customer Success Team
Act as an ambassador for Odro on social media channels, conferences, events, – with a view to 
acquiring new business
Act as a “Brand Amplifier” across Social Media channels to market Odro’s services
Assist with any formal Tender, Bid or Procurement documentation as and when required

Candidate Requirements:
Previous Sales experience
Ability to use multi-channel business development – including successful video, telephone based, face-to-face and Social Media engagement strategies
Ability to create and identify new opportunities for growing the Odro business 
Creative and entrepreneurial ability in building a customer base
Ability to work to a defined process within a growing business
A team player who works well with others
An able communicator in verbal, written and presentational forms
Ability to establish and nurture relationships internally & externally
Ability to balance the needs of a busy sales desk whilst driving best-in-class practice in-house
An influencer who shares and implements good practice with peers

Experience in agency recruitment desirable, but not essential
Knowledge of the Odro products and business
Desire for career advancement
Willingness to take ownership and accountability for the delivery of Sales activity

Personal Characteristics
Accountability in success and failure
Outstanding communication skills
Integrity and honesty
Energy and Drive-willing to commit getting the job done no matter the challenges
Job Description
Job title:
Support Technician
Reports to:
Customer Experience Manager

Summary of post
Odro Ltd are a small but growing recruitment based software development company based in Glasgow, seeking an enthusiastic help desk technician to join our technology department. This role is ideal for someone with very strong personal and communication, analytical and technical skills.

The most important outcome of this hire is driving improvements to our user experience and support, using a personable nature and a problem solving mentality. You should have a friendly, clear and concise manner on the phones and in video conferencing scenarios. You will have a reasonable level of technical expertise in Windows, Android, iOS and Mac OS (device manager diagnosis, understanding of anti virus software and how this can prevent video conferencing etc). When not supporting users, or producing reports for our weekly team meetings, you'll test new software releases alongside the wider team; so you should have a keen attention to detail, the drive to find bugs before we release new software features to our users and a good eye for user experience. Candidates with some interest in developing this knowledge (with our help) to use automated testing tools in the months and years ahead would fit well with our team.

If you succeed, you'll be working with an amazing and sociable team of people genuinely shaping the destiny of Odro, helping to create and deliver highly innovative software to users across the world with a friendly and cooperative demeanour. For the right individual this role will develop a wide array of skills in the future and offers strong personal development opportunities moving forwards.

Key responsibilities**
Own help desk tickets and calls through to their successful completion.
Reporting / escalating tickets to the development team with good oral and written skills.
Producing a support desk summary for the weekly company catch ups.
Keep developers, other support team members and the customer success department organised around outstanding issues.
Test software (with our help and guidance) during quiet moments.

2+ (ideally) years previous experience in a technical support role.
Some networking related experience, qualifications or understanding.

Other Key Requirements
Applicant possessing any of the following will have a distinct advantage:
Reasonable level of technical knowledge within Windows, Mac and mobile environments.

Have a friendly analytical approach to customer needs and problems, with a drive to create successful outcomes for each issue raised.
Be happy pitching in with out of hours support queries on occasion.
Be happy to work in a smaller (though fast growing) company environment of 20-25 employees pitching in to help others wherever possible.

Job Types: Full-time, Permanent
Salary: £25,000.00 to £30,000.00 /year
IT Support: 2 years (Required)